Frequently Asked Questions
Do you have a question about ordering an online ticket, using a discount card or would you like to know more about visiting the museum? Read the FAQs.
The museum is temporarily closed due to nationwide restrictions to tackle the COVID-19 outbreak. From 10 February onwards, we hope to welcome visitors again.
The museum is temporarily closed.
At the Van Gogh Museum there are no exhibition fees. With an online ticket you can visit both the permanent collection and the exhibitions on view. All visitors need a ticket with a start time to have access to the museum.
Do you have a free entrance with a discount card? Please reserve your free ticket with start time. Without start time you can't visit the museum.
Students and visitors who are ICOM members, Stadspass holders, BankGiro Loterij VIP card or Rembrandt card holders, please order your tickets online.
Along with your e-ticket (as a print or on your smartphone or tablet), your valid discount pass will be scanned at the entrance.
Not all disabilities are visible; autism, Alzheimers, dementia or PTSD, for example. Wearing the Hidden Disabilities Sunflower Keychain discreetly indicates to museum staff that you may need additional support during your visit.