We recommend all visitors to purchase a ticket online in advance of their visit. Each ticket has a start time. The start times earlier and later in the day are often the quietest, although there are no guarantees. You may have a short wait at the entrance where the tickets are scanned, and may also have to wait at the cloakroom.
Visiting with a companion
Visitors who are unable to navigate their way through the museum independently are permitted to bring a companion with them for free. The companion’s ticket includes a free audio tour. The companion’s ticket is also available online.
Floor plan with facilities
Becoming accustomed with the floor plan in advance of your visit will help you find your way around the museum. Pick up a copy from one of the Information Desks in the museum or download it here (PDF, c. 0.26 MB).
On some Friday evenings, the museum presents Vincent on Friday. During this event, performances and activities take place in the museum from 7 pm. Possibly there is music playing in the Atrium or in the galleries. If you are looking for a quiet visit, these evenings are not so suitable. There is no Vincent on Friday event in June, July and August.
The museum welcomes guide dogs fitted with a suitable harness. There is no need to register guide dogs prior to your visit. Dogs can be walked on Museumplein, which is located next to the museum.
Not all disabilities are visible; autism, Alzheimer's, dementia or PTSD, for example. Wearing the Hidden Disabilities Sunflower Lanyard indicates to our museum staff that you may need additional support during your visit. Lanyards are available in the Hidden Disabilities Store.
The Van Gogh Museum is dedicated to ensuring accessibility for all of its visitors. If you have any other questions regarding what to expect when you visit the museum, please contact us by sending an email to firstname.lastname@example.org or calling +31 (0)20 570 5200. Please also get in touch if you cannot find any specific information you require.