Museum Visit and COVID-19 Safety Measures
Read more about the necessary measures to ensure that your museum visit is as safe and pleasant as possible in the COVID-19 era.
Do you suffer from sensory sensitivity? Read on for information to help you effectively prepare your visit to the Van Gogh Museum.
Due to the safety measures as a result of the corona virus, The Van Gogh Museum is quieter than usual.
We recommend all visitors to purchase a ticket online in advance of their visit. Each ticket has a start time. The start times earlier and later in the day are often the quietest, although there are no guarantees. You may have a short wait at the entrance where the tickets are scanned, and may also have to wait at the cloakroom.
Visiting with a companion
Visitors who are unable to navigate their way through the museum independently are permitted to bring a companion with them for free. The companion’s ticket includes a free multimedia guide. The companion’s ticket is also available online.
Becoming accustomed with the floor plan in advance of your visit will help you find your way around the museum. Pick up a copy from one of the Information Desks in the museum or download it here (PDF, c. 0.26 MB).
Do you need a moment of rest? Please go to the servicedesk in the entrance hall of the museum. A first aid room is available in case required.
Currently there are no Friday Nights with music scheduled in the museum.
Every last Friday of the month, the museum presents Vincent on Friday. During this evening performances and activities take place in the museum.Possibly there is music playing in the entrance hall. If you are looking for a quiet visit, these evenings are not so suitable. There is no Vincent on Friday in June, July and August.
The museum welcomes guide dogs fitted with a suitable harness. There is no need to register guide dogs prior to your visit. Dogs can be walked on Museumplein, which is located next to the museum.
Not all disabilities are visible; autism, Alzheimer's, dementia or PTSD, for example. Wearing the Hidden Disabilities Sunflower Lanyard indicates to our museum staff that you may need additional support during your visit. Lanyards are available in the Hidden Disabilities Store.
The Van Gogh Museum is dedicated to ensuring accessibility for all of its visitors. If you have any other questions regarding what to expect when you visit the museum, please contact us by sending an email to firstname.lastname@example.org or calling +31 (0)20 570 5200. Please also get in touch if you cannot find any specific information you require.