Please note: due to the coronavirus (COVID-19) safety measures, adjusted house rules apply.
You can store your coat and umbrella in the museum’s cloakroom (self-service). Bags and small backpacks (up to 45×25×25 cm) can be stored in a locker. Our lockers can be locked electronically using a numeric code of your choice.
Our cloakroom is unfortunately unable to accommodate large rucksacks and bags, (wheeled) suitcases and other luggage or large items such as prams and folding bikes.
If you have items with you larger than 45×25×25 cm, you may be refused entrance to the museum. Please leave your baggage at your hotel or keep it in storage at one of the many luggage service points around the Museum square.
Prams, buggies, walking frames and wheelchairs
Prams and buggies are permitted in the museum, as are walking frames, wheelchairs and other mobility aids for disabled visitors.
Photography (without a flash or tripod) is only permitted at certain designated areas in the museum, such as in the Entrance Hall and by the so-called ‘selfie walls’.
To avoid causing a nuisance to other visitors, photography of artworks in the museum galleries and exhibition spaces is not permitted. Please note that images of works in the museum collection are available to share and download from our website.
Photographs, videos and films may only be used for private, non-commercial purposes.
Filming or photographing for commercial use
If you would like to film or take photographs for professional and commercial purposes, please contact email@example.com.
Journalists, bloggers or vloggers
If you are a journalist or blogger interested in filming or taking photographs at the museum, please contact our Press Office and request a press visit.
Please consider other visitors and limit the use of your mobile telephone wherever possible.
For refreshments during your visit, please visit the espresso bar in the entrance hall. The museum cafe Le Tambourin is temporarily closed, due to national policy relating to the coronavirus (COVID-19).
Food and drinks are not permitted in the museum or in the exhibition galleries.
Smoking is not permitted anywhere in the Van Gogh Museum.
Camera supervision (CCTV) is in operation throughout the museum.
Free Wi-Fi is available in the museum.
The following regulations also apply in the museum:
- It is not permitted to touch artworks or exhibits.
- It not permitted to run or scream in the museum.
The general terms and conditions for visitors apply to all visits to the Van Gogh Museum.
The Van Gogh Museum is committed to creating a safe and welcoming environment for all of our visitors. Should you fail to comply with our regulations, a member of the security team may ask you to leave.