You can store your coat, (hand)bags, small backpacks (up to 45×25×25 cm), and umbrella in the lockers at the museum’s cloakroom (self-service). The lockers can be locked electronically using a numeric code of your choice.
Our cloakroom is unfortunately unable to accommodate large rucksacks and bags, (wheeled) suitcases, trolleys and other luggage or large items such as prams and folding bikes.
If you have items with you larger than 45×25×25 cm, wheeled suitcases or trolleys (any size) you may be refused entrance to the museum. Please leave your baggage at your hotel or keep it in storage at one of the many luggage service points around the Museum square.
Please note, your bags may be screened at the entrance.
Prams, buggies, walking frames and wheelchairs
Prams and buggies are permitted in the museum, as are walking frames, wheelchairs and other mobility aids for disabled visitors.
Photography (without a flash, lamps, tripod or selfie stick) is allowed in the museum, except for the exhibition Van Gogh along the Seine (on view until 14 January 2024). When taking pictures, please consider (the privacy of) other visitors and do not endanger the art.
The photos may only be used for personal, non-commercial purposes.
Please note that images of works in the museum collection are available to share and download from our website.
Filming or making videos in the museum is not allowed, except for (professional) parties who have explicit permission from the Van Gogh Museum.
Journalists, art critics, or influencers
If you are a journalist, art criti or influencer interested in filming, making videos or taking photographs at the museum or if you would like to film or take photographs for professional and commercial purposes, please contact our Press Office and request a press visit.
Please consider other visitors and limit the use of your mobile telephone wherever possible.
Smoking is not permitted anywhere in the Van Gogh Museum.
Camera supervision (CCTV) is in operation throughout the museum.
Free Wi-Fi is available in the museum.
The following regulations also apply in the museum:
- It is not permitted to touch artworks or exhibits.
- It not permitted to run or scream in the museum.
The general terms and conditions for visitors apply to all visits to the Van Gogh Museum.
The Van Gogh Museum is committed to creating a safe and welcoming environment for all of our visitors. Should you fail to comply with our regulations, a member of the security team may ask you to leave.