If you have any questions or feedback concerning your museum visit or tickets you purchased, please get in touch.
Contact details
For general information about the museum, the collection, our events programme and other activities:
E-mail: onlinetickets@vangoghmuseum.nl
Phone: +31 (0)20 570 52 00
Postal address:
Van Gogh Museum, P.O. Box 75366, 1070 AJ Amsterdam, The Netherlands.
Chamber of Commerce registration number: 41213987
VAT: NL803117851B01
Questions about your online ticket purchase or museum visit?
Do you have any questions about your museum visit, online tickets purchase or a discount card? Take a look at the answers to frequently asked questions.
Is your question not listed in the FAQ or do you have another request or feedback? Please fill out the form below. We are able to answer your message during office hours: daily from 9 am to 5 pm.
Online Dispute Resolution
If you're unable to settle an online purchase dispute directly with the Van Gogh Museum, please contact the European Online Dispute Resolution Platform (ODR).