Museum Visit and COVID-19 Safety Measures
Read more about the necessary measures to ensure that your museum visit is as safe and pleasant as possible in the COVID-19 era.
The paintings of the museum are sensitive to light. Light can cause discolouration of pigments: some colors fade, others darken. The lighting in the museum is arranged so that the artworks are damaged as little as possible. As a result, the lighting is not optimal for visually impaired visitors. We are working on improvement, taking the sensitivity of the artworks into account.
Touchable scale model
A touchable scale model of the museum building is available near the Info stand in the permanent collection wing of the museum (the Rietveld building). The model includes all floors and walking routes.
Photo of a visitor using the touchable scale model.
Floor plan with facilities
We have published a floor plan featuring information about our facilities. Pick up a copy from one of the Information Desks at the museum or download it:
Floor Plan Disabled Visitors PDF, 267.9 kB
A tactile floor plan of the exhibition in Dutch Braille and a temporary tactile floor plan of the floors of the permanent collection are available at the information desk.
Tickets and visiting with a companion
We recommend you book ahead online. Visitors who are unable to navigate their way through the museum independently are permitted to bring a companion with them for free. The companion’s ticket includes a free multimedia guide. You can book the free companion’s ticket online.
Route description
The Van Gogh Museum is located at Museumplein 6 in Amsterdam. The museum is easy to reach using public transport. From Amsterdam Central Station, we recommend using the following route:
- Take tram 2 (towards Nieuw Sloten) or tram 12 (towards Amstelstation). Both of these trams depart from the western set of tram stops in front of Central Station.
- Alight the tram at the Van Baerlestraat stop.
- Follow the grooved paving back in the direction from which the tram arrived. After about 100 metres, you will reach the warning paving.
- Cross the road to the right, crossing the tram lines and then a zebra crossing (both of which are about 6 metres long). On the other side of the road, the grooved paving stops after about 5 metres.
- Continue by walking to the left. You will reach the museum on your right-hand side after about 50 metres.
Guide dogs
The museum welcomes guide dogs fitted with a suitable harness. There is no need to register guide dogs prior to your visit. Dogs can be walked on Museumplein, which is located next to the museum.
Gallery texts partially-sighted visitors
Gallery texts describe the artworks in the permanent collection or temporary exhibition, and are identical to the texts you can read on the signs in the museum. We have collated the most important gallery texts in a PDF file. Due to changes in the presentation of the collection, the gallery texts may differ slightly from the current situation in the museum.
Prefer not to read from a screen? A booklet with the gallery texts in large font is available for loan from the Information Desk in the Entrance Hall .
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Download the gallery texts for the permanent collection (ground floor) PDF, 143.9 kB
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Download the gallery texts for the permanent collection (first floor) PDF, 180 kB
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Download the gallery texts for the permanent collection (second floor) PDF, 173 kB
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Download the gallery texts for the permanent collection (third floor) PDF, 152.1 kB
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Download the gallery texts for the exhibition Van Gogh and the Olive Groves PDF, 1.7 MB
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Download the gallery texts for the exhibition Colour as Language PDF, 1.6 MB
If you have any questions or comments regarding these documents, we would be pleased to hear from you. Get in touch by sending an email to accessibilty@vangoghmuseum.nl.
Feeling Van Gogh
Feeling Van Gogh is an interactive programme designed especially for blind and partially-sighted visitors and their seeing friends, family members and companions. Feeling Van Gogh has a permanent place in the museum, with a 3D reproduction of the painting Sunflowers. Feel Van Gogh’s brushstrokes and smell the sunflowers.
Contact
The Van Gogh Museum is dedicated to ensuring accessibility for all of its visitors. If you cannot find the information you require or would like to ask a question, please contact us by sending an email to info@vangoghmuseum.nl or calling +31 (0)20 570 5200.