Terms and Conditions

What are the terms and conditions for museum visitors? What's our privacy policy? What other terms and conditions apply? Read on for more information.

Privacy

Everyone is welcome at the Van Gogh Museum, to be inspired by Vincent van Gogh and his contemporaries. In some cases, we require information about you linked to your upcoming visit. For example, if you order a ticket online, book a guided tour or order an item in our webstore.

It goes without saying that we handle your personal data with the greatest possible care. After all, this concerns your privacy. Read our privacy policy for more information.

General terms and conditions for museum visitors

These conditions describe admission to the museum, the code of conduct for visitors and complaints procedure.

General purchase conditions

The general purchase conditions are applicable to all requests for quotations, legal acts, contracts and/or agreements relating to the procurement of items, services and contracting work in respect of which the Van Gogh Museum acts in the framework of its business operations.

Terms and conditions website

Contact

Please contact the van Gogh Museum if you have any any questions or feedback concerning your museum visit or tickets you purchased.

E-mail: info@vangoghmuseum.nl
Telephone: +31 20 570 52 00

If you have any questions regarding an online shop purchase, please contact the webshop's customer service via telephone +31 (0) 888 800 853, email customerservice@vangoghmuseumshop.com or fill out the contact form.

If you're unable to settle an online purchase dispute directly with the Van Gogh Museum, please contact the European Online Dispute Resolution Platform (ODR).

Legal

Van Gogh Museum Foundation
Museumplein 6
P.O. Box 75366
1070 AJ Amsterdam
Chamber of Commerce registration number: 41213987
VAT: NL803117851B01

Van Gogh Museum Enterprises B.V.
P.O. Box 75366
1070 AJ Amsterdam
Chamber of Commerce registration number: 34146786
VAT: NL809392264B01