Are you deaf or hard of hearing and planning to visit the museum? Read more about the special facilities available at the Van Gogh Museum.
Floor plan with facilities
We have published a floor plan featuring information about our facilities. Pick up a copy from one of the Information Desks or download it here (PDF, c. 0.26 MB).
Tickets and visiting with an interpreter
Planning a visit to the museum? Book your tickets in advance, so you don't miss out. Deaf visitors and the hard of hearing are permitted to bring a sign language interpreter with them as a companion for free. The companion’s ticket includes a free multimedia guide. You can book the free companion’s ticket online.
The museum welcomes guide dogs fitted with a suitable harness. There is no need to register guide dogs prior to your visit. Dogs can be walked on Museumplein, which is located next to the museum.
Loop system in the auditorium
A loop system has been installed in the museum auditorium, where visitors can watch a film charting the life of Vincent van Gogh. The film is screened continuously, and every second screening is accompanied by Dutch Sign Language.
An edition of the multimedia guide with sign language is not yet available.
Guided tour in sign language
The Van Gogh Museum offers guided tours in (international) sign language. Reserve a private guided tour for a group of up to 12 visitors at your chosen time. A sign language guided tour costs €80, excluding the price of admission to the museum (€18 per visitor).
Reservations are required at least two weeks in advance. Cancellations can be made without charge up to two weeks before the date of your visit. Should you cancel at a later date, you will be required to pay the full cost.
Do you have a question about the guided tours in sign language? Please send an email to Mirjam Eikelenboom.
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Activities with a sign language interpreter
If you see another museum activity with which you would like to participate accompanied by a sign language interpreter, contact us well in advance with your request by sending an email to firstname.lastname@example.org.
If you cannot find the information you require or would like to ask a question, please contact us by sending an email to email@example.com or calling +31 (0)20 570 5200.