Practical information

Museum rules

The Van Gogh Museum is charged with protecting its unique collection of art. You are therefore asked to take note of the following museum rules:

  • It is not allowed to touch the works of art.
  • Eating and drinking is only allowed in the museum restaurant.
  • Running and screaming are not allowed.
  • Groups may be asked not to sit on the floor when the museum is crowded.

The Van Gogh Museum wishes every visitor to have a pleasant visit. Should any of the museum rules be broken, a security guard may request the individual(s) concerned to leave the museum.

See also the General terms and conditions for visitors.


Large bags, backpacks, umbrellas and other oversized objects must be left outside of the museum or in the museum cloakroom. This free cloakroom is located near the ticket gate. Cages in which coats and bags may be safely stored are available for school groups. The cage will be locked and only you or one of our museum educators can ask the cloakroom assistant to unlock it. Cages can not be reserved. The museum educator will arrange one for your group when you book your visit.


The entire museum is accessible to wheelchair users. Free wheelchairs are available at the museum entrance.

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